Hi, it's Zack

I'm a Product/UX designer.
I believe great design is felt before it is seen.

My interest in UX started with a strangely specific detail: book margins. They are not just empty space. They are designed so your fingers do not cover the text. That small moment changed how I think about design — the best experiences often come from decisions people barely notice.

That idea still shapes how I work today. I’ve designed across B2B SaaS, consumer growth, internal tools, HMI, grocery and travel. Different domains, same challenge: learn the logic, map the mess, and make the next step feel obvious.

My superpower is getting fluent fast — especially in complex products. I like learning the logic behind a system, finding my way through the messy parts, and turning confusion into clear design decisions.

I’m allergic to inefficiency. I like trying new tools, refining workflows, and making small changes that remove friction from everyday work. Figma is a good example. Somehow, I’ve helped teams move from Sketch to Figma twice. Now I’m doing the same thing with AI workflows — design faster, prototype quicker, and build small tools that save everybody's time.

Outside of design, I read manga, watch anime, take photos, and chase sunsets. I also spend way too much time planning trips and hunting for the best-value routes. Recently, I’ve been vibe-coding small tools, including one for manga translation and one for trip planning. I like building stuff around what I love.

I speak English and Mandarin, some French, and a little Japanese. I’m still learning — languages, tools, systems, and better ways to make things work.

Zack standing outdoors in the evening light
Sunset reflected on the Trip.com Group office
Zack taking a selfie beside a group of pelicans
Rocky coast and waterfront buildings in warm sunlight
Passengers silhouetted against the sea through ferry windows
A person walking dogs beside a lake at sunset
Zack beside an Evangelion Unit-01 display
Zack holding a camera with an ice cream cone in his mouth
Sunset over the sea framed by plants

Sony

Product design (sponsored project)

01/2026 - 06/202601/2026 - 06/2026

Researched and designed for at-home sports viewing experiences, focusing on immersion.Researched and designed for at-home sports viewing experiences, focusing on immersion.

Alibaba

Product design

06/2025 - 08/202506/2022 - 08/2024

Designed B2C grocery recommendation experiences and maintained design system.Designed B2C grocery recommendation experiences and maintained design system.

Accenture

UX design (contract)

08/2021 - 12/202108/2021 - 12/2021

Designed in-vehicle HMI experiences for Great Wall Motor.Designed in-vehicle HMI experiences for Great Wall Motor.

Zilliz

Product design

03/2021 - 06/202103/2021 - 06/2021

Designing for a vector database SaaS product at an early-stage startup.Designing for a vector database SaaS product at an early-stage startup.

Ansys, Synopsys

UX design

08/2025 - 12/202508/2025 - 12/2025

Designed for a complex B2B SaaS simulation product used by mechanical engineers.Designed for a complex B2B SaaS simulation product used by mechanical engineers.

Trip.com

UX design

06/2022 - 08/202406/2022 - 08/2024

Owned B2C and B2B car service & group tour experiences, focusing on conversion, growth, and operational efficiency.Owned B2C and B2B car service experiences, focusing on conversion, growth, and operational efficiency.

Bilibili

Product design

06/2021 - 08/202106/2021 - 08/2021

Designed live streaming platforms for streamers.I designed live streaming platforms for streamers.